Are you vegan or is someone in your household? Are you in urgent need of support with food and toiletries? Do you live in England or Wales?
You can request our support online by completing the form below. We will respond, usually within a few hours.
Once your request has been approved, we will send you a food and toiletries parcel, based on your household requirements.
How it works
Generally we send food and toiletries parcels by courier, across England and Wales. Using the tracking number we will provide, you can see when your parcel is due to arrive. Of course, we work to get your parcel to you as soon as posible, usually the day after we speak to you.
On some occasions your items may be delivered by a supermarket home delivery scheme or local volunteer.
Regardless of the delivery method, nothing will identify your delivery as being from a food bank. Your confidentiality will be fully respected.
When we contact you, once we have confirmed your eligibility, we will ask you some brief questions about your household. This will allow us to tailor your delivery to your individual requirements.
For example how many adults, children and non-human animals are in your home. Does anyone have any allergies. Are there any females who require sanitary products.